Purchasing and Delivery

Is my payment secure?
Yes, we use Google Checkout (see below), so your online payment is completely secure and only Google sees your credit card details, not us.
When you click on the "Buy Now" button, you’ll be taken to Google’s secure payment site. From there you can use your existing Google account, or create a new one.
Google sends us a message once you’ve completed your order. You card doesn’t get charged until we’ve confirmed that we can deliver the order.
What is "Google Checkout"?
Google Checkout is an online payment service provided by Google.
All our sales go through Google Checkout so your payment is secure. Using Google checkout means that we never see your credit card details: they are only shared with Google.
You’ll need a Google account to use Checkout. You probably already have one: if you use GMail, iGoogle, Google Reader etc. then you can sign into Checkout with your existing username and password. If not, it's very easy (and very useful) to set up a new Google Account.
How soon will my print arrive?
It should arrive within 10 days. If it hasn't come within 14 days then contact us to find out what’s happened.
Can I return the print?
Yes. We have a very simple returns policy: if you change your mind for any reason then just mail the print back to us, in the condition you received it, within 14 days and we'll refund what you paid for it (minus the P&P), no questions asked. If you need to return a print then just contact us for the mailing address.

procZimity Prints

How are procZimity prints made?
We’re glad you asked. Here’s how.
Does the print come in a frame?
procZimity prints are only available without a frame at present. We hope to offer the option of a framed print sometime in the future. In the meantime, there are lots of art shops and online retailers who can provide the frame of your choice. Our prints are cut with plenty of margin so its easy to add a frame.
What is the print quality?
All our prints are created at the "true photo quality" benchmark of 300 pixels per inch, which makes them very sharp. We don’t think you’ll be disappointed.

Commissions and New Projects

procZimity prints are great; will you come and make one in my area?
We’d love to! There are two ways to get a procZimity print for your location:
First of all, we accept commissions, so if your hotel, office, clubhouse etc. would benefit from a procZimity print then just get in touch to find out more.
Secondly, we’re always scouting locations for the next procZimity project, so if you’ve got a suggestion of a great view, full of interesting landmarks, then please drop us a note with its location.